Shipping Policy
Thanks for shopping with Energia Craft. International shipping might experience delay due to recent Trade & Tariff changes. To keep track of your order, contact energiacrafter@energiacraft.com so we can provide you the order’s tracking number.
Order Processing Time
- All orders are processed within 1–3 business days, excluding weekends and holidays.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Shipping Methods & Estimated Delivery Times
| Region | Estimated Time (Business Days) | Cost | Notes |
| United States | 5–10 days | Based on weight & volume + duties | Free shipping on orders over $200 |
| Europe | 7–14 days | Based on destination | Customs clearance may require VAT or admin fees |
| Southeast Asia | 7–12 days | Flat-rate | Last-mile delays may occur |
| Other regions | 14–30 days | Flat-rate | Low cost, longer transit time |
Customs, Tariffs & Duties
🇺🇸 United States – Tariff & Import Tax Updates (as of April–May 2025)
- 10% universal tariff introduced for all imports, effective April 5, 2025
- Additional targeted tariffs up to 30% apply to specific Chinese-origin goods
- De minimis exemption ($800) revoked starting May 2, 2025 – all shipments now subject to duty
- HS code–based valuation maybe required for each item
🇪🇺 European Union – Tax Updates
- From 2028, €150 VAT exemption will be eliminated
- A €2 handling fee may apply to low-value parcels (under protest by industry)
⚠️ Buyer Responsibilities
- All import duties and taxes are the responsibility of the customer
- We provide commercial invoice and HS codes to support customs clearance
- Delays caused by customs checks are beyond our control
Shipping Costs & Duty Estimates
- At checkout, you may see estimated shipping + duty costs depending on your destination
- For DDP (Delivered Duties Paid) service, we offer full prepayment of taxes and handling fees (extra charge applies)
Customs Risk Disclaimer
- Final duties are determined by local customs authorities
- If actual duty exceeds estimated duty, customer is liable for the difference
- Certain HS code categories (e.g. fashion, electronics) may face stricter inspection or higher tariffs
Delays & Tracking
- Customs inspection, political events, or peak season may cause 3–7 business days delays
- You will be notified by email when tracking information updates
Tax Compliance & Invoicing
- All shipments include a commercial or proforma invoice with declared value and origin
- For VAT invoices or other formats, please leave a note at checkout or contact us in advance
Customer Support
- For assistance with customs, duties, or shipping concerns, contact us via email (service@energiacraft.com)
- Please visit our [FAQ page] for duty estimation tools and real-time policy updates
Disclaimer
This policy is updated regularly in response to global trade changes.
Last Updated: July 3, 2025